Your Complete IT Department
Stop worrying about IT. Our managed services provide proactive monitoring, rapid support, and strategic consulting so you can focus on growing your business.
How It Works
Seamless IT Management
Assessment
We audit your current IT infrastructure to understand your needs, identify gaps, and build a tailored management plan.
Onboarding
We deploy monitoring agents, set up support channels, and configure your systems for proactive management.
Ongoing Management
Your systems are monitored 24/7. Issues are resolved proactively. You get regular reports and strategic guidance.
Pricing
Plans That Scale With You
Predictable monthly pricing with no hidden fees. Every plan includes proactive monitoring and expert support.
Essentials
For small teams that need reliable IT support and monitoring
- Up to 10 endpoints monitored
- Business-hours help desk support (Mon to Fri, 9 to 6)
- Patch management and software updates
- Basic antivirus and endpoint protection
- Monthly system health report
- Remote troubleshooting and resolution
Professional
Full-service IT management for growing businesses
- Up to 50 endpoints monitored
- 24/7 help desk support, under 15-minute response
- Everything in Essentials
- Advanced endpoint detection and response (EDR)
- Backup management and disaster recovery
- Quarterly business reviews and IT roadmap
- On-site support (up to 2 visits per month)
Enterprise
Fully customized IT infrastructure management at scale
- Unlimited endpoints
- 24/7 dedicated support with priority escalation
- Everything in Professional
- Dedicated account manager
- Custom SLA with guaranteed response times
- Cloud infrastructure management (AWS, Azure, GCP)
- Compliance support (HIPAA, SOC 2, PCI DSS)
Add-On Services
Enhance Your Plan
Pair these with any plan for additional capabilities.
Advanced Security Bundle
EDR, SIEM, and security awareness training for your team
$299/mo
After-Hours Support
Extend Essentials plan with 24/7 emergency support coverage
$199/mo
On-Site Support Pack
Additional on-site visits beyond your plan allocation
$150/visit
IT Audit & Assessment
Complete audit of your current IT infrastructure and gaps
$799 one-time
Why AetherGuard
IT Management You Can Count On
We treat your IT as if it were our own. Proactive, transparent, and always focused on keeping your business running smoothly.
Get a Free AssessmentFAQ
Common Questions
What counts as an endpoint for the Essentials and Professional plans?
An endpoint is any device we monitor and support directly, so a desktop, laptop, or server. Essentials covers up to 10, Professional covers up to 50, and Enterprise has no cap. If you are getting close to a plan's limit, we will tell you before you go over so there are no surprise charges.
Can we start on Essentials and move up later?
Yes. Most clients start with Essentials or Professional and move up as they grow. We prorate the switch so you are not paying for two plans at once, and your monitoring stays in place the whole time.
What happens if something breaks outside business hours on Essentials?
Essentials includes business-hours support, Monday through Friday, 9 to 6. If you need coverage outside that window, add the After-Hours Support add-on for 24/7 emergency response, or move up to Professional, which includes 24/7 help desk support with a target under 15-minute response.
Do you work with the software and hardware we already have?
In almost every case, yes. Onboarding starts with an assessment of your current environment, and we build the management plan around what you already run rather than asking you to replace things that are working fine.
What is included in the IT Audit and Assessment add-on?
It is a one-time, $799 review of your current IT infrastructure that identifies gaps, risks, and quick wins, delivered as a written report you can act on whether or not you sign up for an ongoing plan.
Ready to Simplify Your IT?
Let us handle your technology so you can focus on what matters most: your business.